Please send us your Easy Connect serial number and we will provide you with a new code. Your serial number is the eight digit number that shows up in the app when you try to pair your device with Easy Connect in the 'Add vessel' view. You can send it to easyconnect@volvo.com to request a new Bluetooth® code.
For iOS devices, the operating system version must be iOS 16 or later. For Android devices, the operating system version must be 9.0 or later.
There can be several reasons why it is not possible to download the app. The following reasons are the most common:
- Your device does not have the right operating system. Versions iOS 16.0 or later on Apple and OS 9.0 or later on Android are supported.
- Your device does not have enough capacity.
- The internet connection is poor or unavailable.
- Easy Connect is not available for your country.
If still not connected try to:
- Restart the app
- Restart your mobile device
- Power cycle the Easy Connect interface
Connection indication is given in the app by icons displayed in the 'Home' view. You can also check Bluetooth® connection by going to 'Settings' > 'Vessel details' > 'Easy Connect interface'. Indication is also given by LED lights on the Easy Connect interface. See “What do the LED-lights on the Easy Connect Interface mean?” under Diagnostics/Troubleshooting for more information.
Volvo Penta Easy Connect Wi-Fi provides valuable functionalities for a vessel owner, such as vessel and engine data monitoring, route information, alerts and more. It links your vessel and engine/s via Bluetooth® and Wi-Fi to your smartphone or tablet as well as to the Volvo Penta cloud.
Volvo Penta Easy Connect consists of at least three main parts: the Easy Connect Wi-Fi interface, onboard router and the Easy Connect app.
With Trip computer software (EVC)
- Average fuel economy (l/nm) 2)
- Distance to empty (nm) 2)
- Fuel economy (l/nm) 2)
- Time to empty (h) 2)
- Trip distance (nm)
- Fuel used (l)
- Fuel rate (l/h)
- Average fuel rate (l/h)
- Remaining fuel (l)
Additional features
- Journeys 3) 4)
- Share diagnostic trouble codes 5)
1) Requires EVC
2) Requires additional sensors
3) Requires additional sensors or external GPS
4) Can be part of remote (offboard) service
5) Diagnostic trouble codes are not available for D1/D2 with MDI, Electronic Vessel Control (EVC) A, B, C1 and C2
6) Not available for D1 and D2.
7) Allows alert functionality
Easy Connect makes it possible to share diagnostic trouble codes with your Volvo Penta dealer, including; serial number, engine hours and installation information. This is a useful function when booking a service or inspection as it allows for a better and more efficient service. Note that diagnostic trouble codes are not available for engines with MDI, EVC A, B, C1 and C2.
The app is available in the following languages:
Danish, Dutch, English, Finnish, French, German, Italian, Portuguese, Spanish, Swedish and Turkish.
For more information about Easy Connect please visit volvopenta.com/easyconnect. You can also contact your dealer for further information.
If you can't find the answer to your Easy Connect question, please send an email to easyconnect@volvo.com. For any other questions, please contact your local dealer.
The 'Connected' status means that the vessel is being directly synched between the mobile device and the Easy Connect interface. This status will be displayed in the 'Home' view in the app if you are onboard and the Easy Connect interface is connected to the mobile device via:
- only Bluetooth® (Bluetooth® icon and crossed Wi-Fi icon will be displayed)
- only Wi-Fi (Wi-Fi icon will be displayed)
- both Bluetooth® and Wi-Fi (Only Wi-Fi icon will be displayed)
EVC stands for Electronic Vessel Control, and it is Volvo Penta’s electronic platform.
To check if you have EVC and what generation it is, see the Easy Connect compatibility list: https://www.volvopenta.com/marine/accessories/easy-connect/easy-connect-compatibility-list/.
If you have the Easy Connect Wi-Fi interface installed, please see the question "What do the LEDs on the Easy Connect Wi-Fi interface indicate?".
For Easy Connect Bluetooth interface:
There are two LEDs on the Easy Connect Interface – one green and one blue.
- The green LED is lit constantly – the device has power but no communication either to the NMEA or the EVC/engine.
- The green LED flashes twice and then off (500 ms), flashes twice then off – the device has power and communicates with the EVC/engine but not to the NMEA.
- The green LED flashes three times and then off (500 ms), flashes three times then off – the device has power and communications with the NMEA but not with the EVC/engine.
- The green LED flashes at regular intervals – the device has power and communication with both NMEA and the EVC/engine.
- The blue LED is not lit – the Bluetooth® device (chip) interface is not working.
- The blue LED is lit constantly – the Bluetooth® interface is not connected with the app.
- The blue LED flashes twice and then off (500 ms), blinks twice then off – there is a problem with Bluetooth® communication between interface and the app.
- The blue LED flashes regularly – the interface and the app are connected and working.
Connection status is also indicated with icons in the 'Home' view.
To view the diagnostic fault codes in the app:
- Connect the mobile device via Bluetooth® to the Easy Connect interface. Check the connection state in the 'Home' view. It should say "Connected."
- The vessel ignition needs to be switched on.
In the 'Alert details' view for a DTC (diagnostic trouble code) in the Easy Connect app, the below information is displayed:
Title and descriptive text.
Driveline: Which driveline that the DTC was triggered for (only applicable if the DTC is directly related to a specific driveline)
Time: The time when a DTC was triggered
Occurrence: The number of occurrences for this DTC
Engine hours: Engine hours at the time of the triggered DTC
ECU: Describes which electrical control unit the DTC comes from
DTC: ISO standard code for what component the fault relates to
FTB: ISO standard code for the actual fault
For Easy Connect Wi-Fi interface:
Before handing over a vessel to a new owner, the Easy Connect Wi-Fi interface must be factory reset. Make sure you are onboard the vessel and connected to the Easy Connect interface. Go to 'Settings' > 'Vessel details' > 'Factory reset'.
It will remove all data stored on the Easy Connect Wi-Fi interface and the connection to the current user account.
Data stored in the cloud for your account will not be affected.
After resetting the hardware, you can reconnect to it with the same or another user account.
For Easy Connect interface (only Bluetooth):
To make sure that none of your data is stored on the Easy Connect interface, connect your phone/tablet to the Easy Connect interface one last time and check that no Journeys are buffering. If so, wait to make sure they are transferred to your phone/tablet (it can take up to 20 minutes). Go to 'Settings' > 'Vessel details' > 'Easy Connect Settings' > 'Clear Easy Connect interface journeys'.
When the app is connected to the internet, the data stored on the tablet or phone will be synchronized continuously.
When you are signed in with a Volvo Penta account:
- If your Easy Connect Wi-Fi interface is set up with a Wi-Fi network, data will continuously be synched to your phone/tablet via the cloud even while you are offboard.
- If you are onboard and connected to the vessel via Bluetooth®/Wi-Fi with your phone or tablet, data will be transmitted directly between the Easy Connect interface and the mobile device. If your vessel does not have onboard Wi-Fi configured, you need an internet connection on your phone or tablet for the data to be synched to the cloud.
When you are signed in as a Guest:
If you are connected to the Easy Connect interface via Bluetooth®/Wi-Fi onboard the vessel, data will be transmitted directly between the Easy Connect interface and the mobile device. No data is synched to the cloud since you are not connected to any Volvo Penta ID. The journeys performed as an onboard guest user are buffered in the Easy Connect interface. The journeys will only be synched to the cloud if the guest user signs in to a Volvo Penta account from the same mobile device.
You can remove vessels and journeys from within the app, and they will disappear and never appear again.
But if you want all data permanently removed from the cloud, you need to send an email to easyconnect@volvo.com stating that you wish to remove all data from your Easy Connect account. Use the same email address as your Easy Connect account.
To make sure there is no data connected to you stored on the Easy Connect interface, follow the steps below:
Easy Connect Wi-Fi interface:
You need to perform a factory reset of the Easy Connect Wi-Fi interface. Make sure you are onboard the vessel and connected to the Easy Connect interface. Go to 'Settings'> 'Vessel details'> 'Factory reset'.
This will remove all data stored on the Easy Connect Wi-Fi interface and the connection to the current user account.
Data stored in the cloud for your account will not be affected. After resetting the hardware you can reconnect to it with the same or another user account.
Easy Connect Bluetooth interface:
Make sure you are onboard the vessel and connected to the Easy Connect interface. Go to 'Settings'> 'Vessel details'> 'Easy Connect Settings'> 'Clear Easy Connect interface journeys'.